Welcome Sandyford and Goldenhill Residents Association (S.A.G.E.)
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A residents association uniting the two villages of Sandyford and Goldenhill since 1999
An organisation that aims to improve the environment and lifestyle for all its residents who live in our community
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Staffordshire Police are issuing an appeal for witnesses to an incident which resulted in two men being arrested in relation to an attempted robbery with a weapon that took place in Goldenhill (5 January).
Officers attended Mobberley Road in Goldenhill, at about 2.20pm to reports a woman had been approached by a man with a machete who demanded her mobile phone, but after she shouted “help” he ran off into a property.
Armed officers were deployed to search for the suspect. They searched a property on the street and two men – aged 33 and 38 – were arrested on suspicion of attempted robbery. They have both been released under investigation as enquiries continue.
Anyone with any information or who saw the incident should message Staffordshire Police on Facebook or Twitter quoting incident number 313 of 5 January, call 101 or alternatively contact Crimestoppers anonymously on 0800 555 111.
Nat West Bank reported that from the 19th November 2020, it was introduced that up to 7 transactions normally done at the counter would now have to be done using the Cash Deposit Machine (CDM).
One of these transactions was paying in funds of less than £250, which means customers below this cash denomination will not be in a position to receive counter service.
We know today that banking is changing, but this new way of paying in money at a bank is not convenient for all of it’s customers, especially those who are elderly in years.
Witnessing people making cash payments in Deposit Machines at the Stoke on Trent Hanley Branch is not to everyone’s taste as some of the customers are seen to be uncomfortable when doing this, and now they are being refused access to a counter service with a real person to talk to. There is nothing wrong in trying to encourage people to use and try new ways of working, but to refuse a counter one to one service is causing distress to some of its customers.
A customer of Nat West Bank has reported that an elderly lady could not recall her pin number and was struggling with her financial transaction to then being asked by the bank employee, would she like to do online banking. It has to be said that it appears that Nat West are passing this new type of robotic working down to shop floor workers and the personal touch to customers is now going out of the window.
Nat West do say that this way of working is because of Covid 19 and want customers in and out of the bank as quickly as possible, but this type of working was well in place prior to coronavirus. If Nat West Bank want people in and out of the bank quicker, then carry on the way you are and that way you will ensure more customers will close their accounts and go elsewhere.
Staffordshire Police advise that for some victims of domestic abuse, their home will not be a safe and peaceful place. If you need help, please reach out and send us a direct message via Facebook messenger or call us on 101 or always 999 in an emergency. We are here for you.
You can also find support through local agencies such as:
*New Era – 01782 202222 or e-mail info@staffordshirechambers.co.uk
*Staffs Women’s Aid – 0300 330 5959
*Find the Glow – Stoke-on-Trent 01782 817055
*Pathway GB – 01543 676800
It is really sad to report that Les Burrows who recently lived in Burnaby Road, Sandyford for over 30 years has passed away in hospital on Boxing Day.
Les was a proactive member on the Sandyford & Goldenhill Residents Association (S.A.G.E.) and was elected onto the committee in April 2015 before retiring in March 2020 to go and live in a bungalow in Fegg Hayes.
Les proudly held the position of Environment Officer on the residents committee where he championed many worthwhile causes such has trying to prevent antisocial fly tipping to arranging to have signage erected on Hollywall Lane to stop HGV’s causing chaos on a road that was only suitable for cars.
Les will be sadly missed by his wife Angela who was a dinner lady at Hollywall School for 25 years, his two children and many friends, but also by anyone who knew him to be a caring individual to that what he believed was right in whichever community he lived in.
Pictures in Sandyford & Tunstall show a wintery scene with plenty of snow for everyone to enjoy, not only the children but also the adults as well.
 Footpath directional sign on James Brindley Way It’s nice to see the north of the city looking so picturesque in these times of isolation due to the coronavirus epidemic. Lets hope that next year is as white and bright as the pictures shown on the website.
McDonald’s is to install new traffic signage from Monday at it’s Sandyford restaurant to help manage vehicle congestion in the area.
Since the coronavirus epidemic changed the way people purchase food, it has proved more difficult for stores such has McDonald’s to deal with customers when the only way to buy food is through using their drive thru facility.
McDonald’s senior management have been looking at alternative ways of how to improve a faster turnaround of customers, which includes them implementing new signage at it’s store.
Staffordshire Police have been advised that criminals are sending out phishing (fraud) emails, purportedly from well-known delivery companies, which claim they’ve been unable to deliver parcels, packages or large letters. These emails may ask the recipient to pay a fee or provide additional details in order to rearrange delivery.
There’s also an increased risk of scam phone calls and texts impersonating delivery companies, as well as fake delivery notices posted through letterboxes. Similarly, these will ask for advance payment or for customers to provide information that is later used to defraud them.
Scam emails will encourage you to click on links to seemingly genuine websites, where you’ll be requested to provide personal and financial information such as your address, date of birth, mobile number or bank details – they use these details to commit fraud. In some cases, victims later receive a call from the criminal pretending to be from their bank’s fraud team, trying to persuade them to move their money to a safe account or reveal their pass codes.
Staffordshire Police are warning motorists to be aware that a number of vehicle thefts have recently taken place due to people leaving their cars unattended whilst running with the keys in to defrost them.
If you fall victim then you may not be covered by your car insurance. As well as this, most people also have their house keys attached to their car key which would also mean having the locks changed on your property!
Please try and use other methods to defrost your car, including the good old fashioned car window scraper.
Councillor Chandra Kanneganti and Sandyford & Goldenhill Residents Association have been addressing concerns in regards to traffic chaos caused by McDonald’s drive through facility within Sandyford High Street.
Council Highways have been looking into possible ways to alleviate the traffic situation, but unfortunately suggestions to close access to the restaurant north bound would only add to further congestion southbound when vehicles would need to do a “U Turn” further up the road.
McDonalds Area Manager reported that she has arranged to have new signage implemented at the restaurant, which informs vehicles of a “Left Turn Only on Exit” (pictured), and are hoping that this can help with the flow of traffic.
Statistics provided by the McDonald’s Franchise shows that the Sandyford Restaurant has the fastest turn around through all of it’s drive thru’s, including it being in the top 20% across the country, which is showing their commitment to trying to improve the situation. Management at the store are still committed to see where possible if the drive thru can be speeded up in any way to help further improve traffic flow.
Council Highways have responded to calls for road improvements at McDonald’s (Sandyford) by Councillor Chandra Kanneganti and Sandyford & Goldenhill Residents Association in regards to traffic chaos caused by the restaurant’s drive through facility.
The Highways Department has responded as follows.
I can appreciate the concerns and issues raised by the residents. I have noted that the McDonalds, Tunstall site already has in place a dedicated right turning lane from the High Street, and unfortunately there is no way of extending that dedicated turning lane to cater for more vehicles due to the need to have right turning lane into Hollywall Lane and also the location of the existing pedestrian crossing would be problematic.
I must point out that there are similar issues being experienced at other Mcdonald’s Franchises throughout the City, especially in Norton, Meir Park and Trent Vale whereby queuing traffic from the Drive Thru’s are encroaching onto the Highway Network. The reason for this is purely down to the current Covid-19 restrictions that are in place meaning more Drive Thru transactions are now been conducted, as patrons are unable to either eat within the restaurants and/or prefer to collect food via their own vehicle rather than enter a restaurant premises to allay their own covid safety concerns. In addition to this Mcdonalds have reduced the amount of staff on site in line with national guidance, which will have a knock on effect on the lengths of queues and volumes using the Drive Thru.
The traffic management that is in place within the McDonald’s Site is purely down to their management but as you can appreciate the High Street franchise does not have an expansive car park like other McDonald’s throughout the City and extending the drive Thru queues within the extents of their site would prove very difficult. Unfortunately at this moment in time, there is no highway law that the City Council can enforce on McDonalds to alleviate the vehicular queuing on the highway network. But there is legislation currently being drafted by Central Government Office which will provide us with more powers in the future.
If there is any dangerous manoeuvres being carried out by vehicles on the High Street itself these would need to be reported to the local police unit in the first instance so they can assess the manoeuvres and take the appropriate action where possible.
We will continue to monitor the situation, but in conclusion, it would appear that customer habits and staffing levels within Mcdonalds have changed somewhat in line with Government advice and due to this it as had a knock on effect on the Traffic Management Issues around some McDonalds facilities. As relaxations to the covid-19 restrictions are brought into operation over the next few months it will hopefully reduce the need for patrons to queue to utilise the Drive Thru facility and traffic movements and volume will return to more normality as it was pre-covid restrictions.
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